Types of Services Offered

Regular Calibration Agreements

Calibration to manufactures specifications, NIST handbook 44 or customer specifications

  • Cleaning and inspection of equipment
  • Testing equipment for accuracy then calibrate
  • All weights traceable to NIST
  • 5% discount on parts and 10% discount on labor rates
  • Special service rental rate applies to equipment that cannot be repaired on site
  • Preferred scheduling and auto renewal

Preventive Maintenance Agreements

Routine maintenance can save your company both time and money. Reducing down-time helps to keep your business fully operational, while equipment which is running at its top performance can extend the life of the product exponentially.

Includes all that is offered in our regular agreement outline above plus the following:

  • Breakdown of equipment
  • Inspection of all internal parts
  • Includes ISO calibration certificate

Installation and Commissioning

We’ll install your equipment! Your equipment will be configured to meet your requirements, following the installation your team is professionally trained on how to operate all units installed.

Repairing Services

The Scale People can be your single source for industrial weighing equipment maintenance and repair. We represent over 36 manufacturers, use OEM parts, and service all brands of weighing equipment in a cost-effective manner to quickly get you up and running.


  • Same day service in most areas
  • GLP Compliant
  • Large parts inventory
  • Certified Technicians
  • ISO/IEC 17025 accredited

Specialized Services Offered

Weight Calibration or Verification

Weight Verification

  • As found readings only, no adjustments made

Weight Calibration (ISO)

  • Adjustments are made to bring into tolerance
  • ISO certificate provided

Weight Calibration (NVLAP)

  • NIST approved lab
  • NVLAP certificate provided with before and after readings
  • Adjustments are made to bring into tolerance

IQOQ Validation Services

Installation Qualifications

  • Scale/Balance record
  • Setup validation
  • Scale/balance specifications
  • Calibration weight information
  • Linearity and corner load verification
  • Reproducibility

Installation Qualifications

  • Leveling
  • Corner load
  • Linearity
  • Calibration procedures and menu settings
  • Maintenance and repair log
  • Performance qualification log

SQ-min Services

Addressing Chapter 41 of the US Pharmacopeia in regards to scales and balances uncertainty budget

Advanced Pharma Compliance Agreement

SQ-min testing processes according to the new USP Chapter 41 and ISO calibration